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A Cook Inlet Tribal Council (CITC) Workforce Platform
Help & Platform Guide

Frequently Asked Questions

Official answers for job seekers, Alaska employers, and CITC workforce services. Learn about modern passwordless login, searching jobs, and Native preference laws.

Job Seeker & Login FAQs

Modern authentication, job searching, and profile visibility

How do I sign in or reset my password on the new platform?

Alaska Native Hire uses modern passwordless authentication via Clerk. You can sign in using a secure one-time email verification code, a magic link sent to your inbox, or single sign-on (SSO) with Google or Microsoft. If you ever forget your password or login email, simply enter your email address on the Sign In page to receive an instant access link.

How do I update my profile and change account settings?

Once signed in, click your profile icon in the top header to access Account Settings. From there you can update your basic contact details, phone number, location, and preferred contact email.

How do I search for jobs and use skill keywords?

Use the top search bar or the instant CMD+K search modal on any page. You can search by job title (e.g. 'Bookkeeper'), technical skills ('CDL Class A', 'accounts receivable'), company names ('CIRI', 'Doyon', 'NANA'), or Alaska region. Use the sidebar filters to sort by Posted Date, Region, and Native Preference tags.

How can I ensure employers find my profile and resume?

Employers search candidate profiles by past job titles, education, trade credentials, desired industries, tribal affiliation, and location. Completing your profile as close to 100% as possible and selecting your Desired Industries increases your visibility to recruiters.

Can I suspend or deactivate my account without deleting my stored resume?

Yes! If you are not actively job hunting, switch your profile status to 'Inactive' under Account Settings. This hides your profile from employer searches while safely preserving your stored resume, credentials, and work history for future use.

Employer & Portal FAQs

Employer registration, moderation, and corporate talent search

How do employers sign in and manage corporate accounts?

Approved Alaska employers access the Employer Portal via Clerk Organization accounts. Corporate team members can sign in with organization single sign-on (SSO) or passwordless email verification links.

How do I register an organization and submit job postings?

Navigate to the Employer Portal (/employer/dashboard) and submit your organization details and job posting. All job submissions undergo CITC Workforce Operations moderation to ensure compliance with Alaska hire guidelines, P.L. 93-638, and ANCSA shareholder preference attestations.

How do employers search the candidate database?

Verified employer members can search the active candidate database by trade credentials, commercial licenses, region, desired industry sector, and tribal affiliation to fill vacant positions.

Indian Preference & CITC Services

Public Law 93-638, shareholder preference, and tuition grants

What is Public Law 93-638 Indian Preference & ANCSA Shareholder Rights?

Under Public Law 93-638 (Indian Self-Determination Act) and Title VII Section 703(i) of the Civil Rights Act, designated tribal entities and Alaska Native Regional Corporations are legally authorized to grant employment preference to qualified Alaska Native and American Indian applicants.

Are CITC Employment & Training Services free for job seekers?

Yes! All career navigation, resume coaching, tool grants, CDL training grants, and job placement assistance provided by Cook Inlet Tribal Council (CITC) are 100% free for eligible participants in the Cook Inlet region.

Need 1-on-1 Help or Password Support?

Contact Cook Inlet Tribal Council (CITC) Employment & Training Services at (907) 793-3300 for direct assistance.

Contact Support