Slot Ambassador
Chugiak, AK • Posted 2026-07-22
Native Preference Authorized Role
Indian and Shareholder hiring preference applies under P.L. 93-638 / ANCSA regulations.
Position Description
The Slot Ambassador will be responsible for customer service in all slot areas of the casino. This position will also support the customer by assisting with game information, financial transaction questions and general questions about the amenities of the casino. A Slot Ambassador will also be expected to maintain the cleanliness throughout the casino including the casino floor, BOH areas and bathrooms. Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Observe all activity within assigned areas helping with instruction and advice to slot players on machine functions and payouts. Identify jackpot transactions, process, and complete them promptly, accurately and with a high degree of service. Be capable of handling routine customer complaints and incidents and exhibit the appropriate description to identify situations that require the attention of supervisory personnel.
Key Requirements & Qualifications
- Identify jackpot transactions, process, and complete them promptly, accurately and with a high degree of service.
- Minimum Qualifications (Knowledge, Skills, and Abilities)
- Ability to deal with inebriated customers in a courteous manner.
Overview & Salary
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