Case Manager - Family Contact
Anchorage, AK • Posted 2026-07-22
Position Description
Job Title: Case Manager - Family Contact The Case Manager oversees supervised family interactions within a safe, structured, and supportive environment for children and youth referred to CITC's Family Contact Program by the Office of Children's Services (OCS). This role schedules and coordinates visitation between children in out-of-home placements and their biological parents, foster parents, extended family members, and other approved individuals. The Case Manager develops opportunities that provide direct supervision and parental coaching to support healthy family engagement and reunification efforts. The position plays a critical role in maintaining child safety while fostering family connections and promoting successful reunification outcomes. CITC Values, Respectful Leadership, Professionalism, Emotional Intelligence, Problem Solving/Critical Thinking, Communication Skills. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Disclaimer The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees assigned to this job. Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time. This job description is not an employment agreement or contract. Gather necessary information by interviewing participants, reviewing the Family Contact Plan, and completing relevant assessments and evaluation tools.
Key Requirements & Qualifications
- CITC Values, Respectful Leadership, Professionalism, Emotional Intelligence, Problem Solving/Critical Thinking, Communication Skills.
- Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Promote participants' skill development by identifying behavior patterns, introducing alternative options, and demonstrating new parenting techniques.
- Excellent verbal and written communication skills with ability to interact effectively with diverse families and professionals.
- Strong time management skills with the ability to handle multiple deadlines and projects efficiently.
Overview & Salary
Need Help Applying?
CITC Employment & Training Services can assist with resume polishing, interview prep, and work tool grants.
Contact CITC ETS