Case Manager, Financial Assistance
Anchorage, AK • Posted 2026-07-22
Position Description
Case Manager, Financial Assistance Job Title: Case Manager I/II/III/IV Department: Financial Assistance Reports To: Case Management Supervisor Pay Grade: N3 (I), N4 (II), N5 (III), N6 (IV) Case Managers provide comprehensive case management services for Alaska Native and American Indian participants in TANF, General Assistance, Disability Employment Services, and 477 programs within the CITC service area. This position identifies participants' strengths and skills while helping them overcome personal, vocational, work, and family barriers to achieve self-sufficiency. Working in partnership with our people, Case Managers develop opportunities that fulfill our endless potential by advocating for participants, developing career and self-sufficiency plans, and providing crisis intervention. The role requires strong assessment abilities, cultural competency, and dedication to helping participants access internal and external resources.
Key Requirements & Qualifications
- Conduct thorough assessments to identify participants' strengths, skills, and barriers, developing realistic self-sufficiency plans tailored to individual needs.
- Provide one-on-one coaching and guidance in job search strategies, life management skills, and problem-solving support to prevent job loss.
- Coordinate internal and external participant referrals, including Life Skills workshops and Barrier Assessments, ensuring appropriate follow-up.
- Complete and maintain SSI/SSDI Outreach, Access, and Recovery (SOAR) certification.
- Monitor participant stays to ensure compliance with allowable length-of-stay requirements at Safe Harbor.
Overview & Salary
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