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University of Alaska
University of Alaska

Customer Service Representative

Fairbanks, AK • Posted 2026-07-22

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Position Description

Customer Service Representative Come join our team here at the UAF Office of the Bursar! Our Customer Service Representatives are our front line of support for our office and provide exceptional customer service. If you enjoy being on the front line, then apply today! The Office of the Bursar is a focal point for financial and business matters on campus. It serves a very large number of students, faculty, staff, agencies, and the general public in a wide range of activities. The quality of service provided is often a determining factor in the perception of the university as a whole. The successful candidate will need to possess the following experience and skills: • Work experience in an entry-level fiscal position or equivalent. College coursework may substitute for experience. • Knowledge of UA policies, procedures, and computer systems as applies to students, accounts receivable, and finance.

Key Requirements & Qualifications

  • The successful candidate will need to possess the following experience and skills:
  • • Work experience in an entry-level fiscal position or equivalent. College coursework may substitute for experience.
  • • Ability to operate standard business machines, 10-key, computers, and computer software.
  • • Must possess good analytical/problem solving skills and oral/written communication skills (spelling, grammar, composition).
  • • Ability to work independently and productively as a team member.

Overview & Salary

Compensation Grade 77 + Full Benefits
Employment Type Full-Time (On-Site)
Industry Social Services & Administration
Primary Work Location Address 101 Airport Way, Fairbanks, AK 99701 (Fairbanks) View Address on Google Maps ↗

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