PSC Client Services & Clinic Operations Coordinator

Position Description

PSC Client Services & Clinic Operations Coordinator The Patient Services & Clinic Operations Coordinator plays a central role in the daily functioning of the PSC. This position combines front-facing client interaction, financial and administrative operations, and support for the growth of the clinic. You will serve as the first point of contact for clients, manage critical clinic systems (including billing and records), and help ensure smooth, efficient operations across all areas of the clinic. This position is essential to the clinic's success-ensuring smooth operations for a training clinic. Your work directly supports client care, clinician training, and program growth. Join a collaborative psychology training clinic that serves both the UAA community and the broader Alaska population. In this highly visible role, you'll be at the heart of our operations-supporting client care, partnering with clinicians, and helping expand services (including pediatric care). This position offers variety and the opportunity to play a key role in a growing training clinic that provides over 1,400 visits annually. The Psychological Services Center (PSC) is a vibrant graduate student training psychology clinic. We are committed to accessible, high-quality mental health care while also training the next generation of clinicians. Our environment is professional and supportive, combining clinical excellence with a strong learning culture. To thrive in the role, successful candidates will demonstrate strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced clinical environment while maintaining a professional and welcoming demeanor. This position requires initiative, sound judgment, and the ability to work both independently and collaboratively with faculty, staff, and student clinicians. The ideal candidate will communicate effectively with diverse populations, adapt to evolving clinic needs, and consistently uphold high ethical standards, including strict adherence to confidentiality and HIPAA requirements, in support of quality patient care and clinic operations. Associate's degree and two years progressively responsible experience related to the program specialty, or an equivalent combination of training and experience. Experience working front desk or billing at a medical or behavioral health office.