Student Information Specialist

Position Description

The UAS admissions, registration, and financial aid office is seeking a Student Information Specialist. This position is the first point of contact for the Office of the Registrar, Admissions Office, Financial Aid, and Military and Veteran Affairs Services (One Stop Shop). To thrive in this role, you must enjoy working with people and provide the best customer service to our students and the community, whether it is by phone, in person, or writing. The applicant must have the skill set to communicate effectively, problem-solve, and learn to diffuse difficult situations. The successful candidate will be detail-oriented with strong communication and customer service skills in order to thrive in a fast-paced university environment. The ideal candidate will have knowledge of university policies, the ability to retain and apply detailed information, and experience handling confidential matters. Strong problem-solving, organizational, and team collaboration skills are essential, along with the ability to recommend process improvements. Proficiency in office equipment and experience managing difficult situations with professionalism and highly valued. Associate's degree and two years of relevant experience, or an equivalent combination of training and experience. This position is located on the University of Alaska Southeast campus in Juneau. This is a full-time, non-exempt staff position complete with both a competitive salary and https://www.alaska.edu/hr/benefits/support/prospectiveemployees.php. UA provides a generous compensation package that includes retirement options, annual leave, 12 paid holidays per year, tuition waivers for employees and family members, and affordable medical, dental and vision care coverage. New hires will be placed on the https://www.alaska.edu/hr/benefits/compensation/salary.php, Grade 77, based on education and experience. There is potential for this position to be offered as an 11-month contract upon hire. Applications will be accepted for review on September 8, 2026. To ensure consideration please apply by 11:55 PM, Alaska Standard Time on the September 7, 2026.